Trucker Transport Agreement

This Trucker Transport Agreement ("Agreement") is entered into between PRONTOMIGO S.R.L. ("ProntoMigo", "we", "us"), with registered office at Via Pola Interna n. 51, 41012 Carpi (MO), Italia, VAT 04273350365, and the transport company or sole trader registering as a trucker on the platform ("Trucker", "you").

By creating a trucker account, checking the acceptance box and completing onboarding, you confirm that you have read, understood and agree to be bound by this Agreement and any service-specific policies incorporated into it. You also acknowledge receipt of our Privacy Policy at https://www.prontomigo.com/privacy, which explains ProntoMigo's processing of personal data.

If you do not agree to this Agreement, you must not use the trucker application or accept transport jobs through the platform.

• Platform: the PRONTOMIGO S.R.L. website, trucker application, APIs and related operational systems.
• Transport job: a request for transport of goods using a van, light commercial vehicle, truck or heavy goods vehicle, offered through the platform.
• Transport fare: the customer-facing transport charge saved in the Agreed quote.
• Platform commission: the percentage and amount shown before your acceptance and saved with that quote. The current platform tariff defaults to 10%, but the specific quote snapshot governs the job.
• Partner payout: the Transport fare minus the snapshotted Platform commission, subject to the refund, chargeback, reversal and lawful-hold rules in Section 7.
• Conto terzi: transport of goods on behalf of third parties under your own transport licence, with ProntoMigo acting as technology intermediary.
• Albo autotrasportatori: the national register of road haulage operators maintained under Italian law.
• REN: the National Road Haulage Register entry required for authorised operators where applicable.
• Agreed quote: the immutable price, tariff version, commission and payout split confirmed to the customer and shown to you before job acceptance.

You operate as an independent transport company or sole trader, not as an employee, agent, franchisee or legal representative of ProntoMigo.

You perform conto terzi carriage of goods using your own vehicles, drivers and operational resources. ProntoMigo provides technology intermediation connecting you with customers and Merchants requiring van, truck, heavy-goods, inter-city or national transport.

You remain solely responsible for:

• valid transport authorisations, Albo registration and REN compliance;
• vehicle roadworthiness, driver qualifications, tachograph/driving-time compliance where applicable and commercial insurance;
• tax, invoicing, social security and employment obligations for your business, drivers and staff.

Nothing in this Agreement creates an employment relationship, partnership or joint venture between the parties.

To operate as a Trucker you must:

• be a duly registered business or authorised sole trader in Italy with capacity to perform conto terzi road haulage;
• hold valid enrolment in the Albo autotrasportatori di cose in conto terzi (or equivalent authorisation for your activity class);
• maintain an active REN entry where required and comply with updates, renewals and authority inspections;
• provide accurate company, VAT, SDI/PEC, Albo, REN, fleet, driver and insurance details during onboarding;
• upload the documents reasonably required for admin review, including identity, business registration, transport titles, vehicle registration, insurance, licences and driver qualification evidence where applicable;
• complete identity, business and risk verification steps we reasonably require;
• complete Stripe Connect or another approved payout onboarding flow, including bank details such as IBAN/BIC where required by the payment provider.

ProntoMigo's admin team reviews your application before activation. We may create or prepare the Stripe Connect onboarding workflow from the admin dashboard, but you must provide sensitive payout information only through Stripe or another approved secure flow unless we expressly provide a lawful alternative. We may verify your Albo and REN status and suspend or reject accounts that cannot demonstrate valid authorisation. You must notify us promptly of suspension, revocation, document expiry, payout-provider restriction or material change to your transport licence.

You must operate vans, light commercial vehicles, trucks or heavy goods vehicles approved for your partner profile, suitable for the goods categories and routes enabled for your account.

You warrant that each vehicle used for platform jobs:

• is registered and maintained in roadworthy condition;
• carries valid RC auto and commercial transport insurance appropriate for uso terzi carriage of third-party goods;
• complies with weight, dimension, load-securing, equipment, emission/zone and road-safety rules for the goods transported;
• displays or carries any legally required markings, transport documents, licences, waybills or proof of authorisation for your transport activity.

Drivers must hold valid driving licences, CQC/driver qualification where required, and comply with driving time, rest, tachograph and load-safety rules where applicable. ProntoMigo does not provide vehicle insurance; maintaining adequate cover is your exclusive obligation.

Transport jobs may include:

• delivery of bulky or heavy grocery, food-shop or merchant stock orders;
• furniture, appliances and large household purchases;
• small business freight, palletised goods, scheduled collections and multi-stop routes where enabled;
• inter-city or national transport across Italy where assigned to eligible vehicles and licences;
• other goods transport categories approved for your profile and zone.

Pricing is based on Agreed quotes or platform-calculated fares shown before you accept a Transport job. You must not perform jobs outside agreed scope, weight limits, route, handling requirements or service area without customer and platform confirmation.

For Dispatch, role/verification, service and vehicle eligibility, online availability, capacity and active-job conflicts are access gates. Eligible providers are then ordered by pickup proximity, lower active-job count, longest wait/fairness rotation and a stable identifier tie-breaker. A lawful refusal before acceptance is not a punitive ranking input.

The booking confirmation, quote and platform job record may form part of the written transport documentation required under Italian road-haulage rules, including the parties, Albo number, type/quantity of goods, price/payment, pickup/delivery places and loading/unloading information where relevant.

You are responsible for safe loading, securing cargo, suitable equipment (straps, blankets, trolleys, tail-lift or pallet equipment where required) and delivery to the specified address, including floor carry only where explicitly included in the quote.

7.1 Snapshotted commission. Before acceptance, the offer shows the Transport fare, applicable Platform commission percentage/amount and Partner payout. The current default commission is 10%, but Admin may publish a different transport tariff prospectively. The exact split saved with the accepted Agreed quote governs that job and cannot be changed retroactively.

7.2 Partner payout. For a completed job, your entitlement is the snapshotted Partner payout. Stripe processing cost is borne by the platform under the current tariff model and is not an additional deduction from that amount. Lawful refunds, external chargebacks, transfer reversals, provider restrictions and holds may delay or offset settlement as recorded for the job.

7.3 Scope changes. Address, route, waiting, handling or cargo changes require a new platform quote or an expressly confirmed adjustment before the additional work. They do not silently rewrite an accepted snapshot.

7.4 Invoicing. You are responsible for compliant transport invoices or receipts to the party identified by the payment/tax flow, according to applicable fiscal and transport-document rules.

7.5 Payment flow. ProntoMigo creates the customer platform PaymentIntent; Stripe processes the card charge. After completion and the applicable settlement checks, ProntoMigo initiates a separate transfer to your Stripe connected-recipient account. Keep bank and tax details accurate and provide sensitive credentials only through Stripe or another approved secure process.

You are solely responsible for all tax and social security obligations arising from your transport activity, including:

• IVA on transport services and correct VAT treatment on invoices;
• IRPEF or IRES and related direct taxes on business income;
• INPS and employer contributions for your drivers and staff;
• compliance with DAC7 platform reporting — we may report your platform earnings and identifying data to the Italian Revenue Agency as required by EU and national law.

You must provide accurate fiscal identifiers and cooperate with information requests. We do not provide tax advice; consult a qualified commercialista.

You must maintain professional transport standards at all times:

• comply with the Codice della Strada, load securing rules, driving/rest-time rules, tachograph rules where applicable and workplace safety regulations;
• verify goods condition at pickup and document visible damage before transport;
• use trained drivers and refuse unsafe, undeclared dangerous, overloaded or legally non-compliant loads;
• report accidents, spills, cargo damage or delivery incidents to info@prontomigo.com without undue delay;
• cooperate with customer proof-of-delivery, signature and transport-document workflows where required.

Repeated safety violations, uninsured operation, expired licences or REN/Albo non-compliance may result in immediate suspension.

You may receive personal data about customers, senders and recipients (names, addresses, phone numbers, delivery instructions, proof-of-delivery details) solely to perform accepted Transport jobs.

You must:

• use data only for transport, customer contact related to the job and legally required records;
• not use customer lists for unrelated marketing without a separate lawful basis;
• protect data with appropriate organisational and technical measures;
• limit access to authorised drivers and staff bound by confidentiality duties.

While the account is active, authorised users can access their own profile, eligibility, job, quote, earnings, payout and support information through the provider applications and may request an export where the interface does not provide one. Customer data is not supplied as a marketing list.

Our Privacy Policy explains ProntoMigo's processing. Where you act as an independent data controller for your own transport records, you remain responsible for GDPR compliance.

You must not:

• operate without valid Albo, REN where required, conto terzi eligibility or insurance coverage;
• subcontract platform jobs to unverified third parties without our prior approval and without ensuring the sub-carrier holds all required titles;
• manipulate quotes, fake jobs or GPS tracking;
• harass customers, Merchants or platform staff;
• solicit customers to bypass the platform for transport originating through ProntoMigo;
• transport illegal, stolen, counterfeit, undeclared dangerous, prohibited, cash-equivalent or restricted goods outside the approved service flow;
• share account access with unauthorised persons or use unregistered vehicles on platform jobs.

We may investigate, suspend accounts and report serious violations to transport authorities and law enforcement.

You may stop using the platform by closing your trucker account, subject to completion of accepted Transport jobs and settlement of amounts due.

We may suspend or terminate your account for material breach, expired authorisations, fraud, safety risks, legal compulsion, Stripe Connect/payment-provider restriction or repeated service failures. Urgent safety, fraud or legal restrictions may take effect immediately.

Where reasonable and legally possible, we will provide the factual reasons, notice and an opportunity to remedy non-material breaches. Where Regulation (EU) 2019/1150 applies to your relationship with ProntoMigo, termination of the whole intermediation service is notified with reasons at least 30 days before it takes effect, subject to its legal/regulatory, imperative-ground and repeated-breach exceptions. You may challenge a suspension, termination or material restriction by contacting info@prontomigo.com with supporting evidence.

Upon termination:

• your profile will be removed from customer booking channels;
• pending payouts will be processed subject to refunds, chargebacks, payment-provider restrictions and lawful holds;
• confidentiality and data protection obligations survive.

To the maximum extent permitted by applicable law, ProntoMigo is not liable for indirect, consequential or punitive damages arising from your transport operations.

You are responsible for claims arising from your vehicles, drivers, cargo damage, delays, regulatory non-compliance or breach of this Agreement. You agree to indemnify ProntoMigo against losses, fines, authority penalties and reasonable legal costs resulting from such claims, except to the extent caused by our wilful misconduct, gross negligence or liability that cannot lawfully be excluded.

Nothing limits liability that cannot be excluded under mandatory Italian law, including death or personal injury caused by negligence.

We may update this Agreement or the transport tariff for legal, security, operational or commercial reasons. Material changes are notified through the partner app, email or dashboard with reasonable advance notice and apply only to offers accepted after the effective date. An accepted job retains its quote and settlement snapshot.

Where Regulation (EU) 2019/1150 applies, proposed changes are provided on a durable medium at least 15 days before they take effect, with a longer period where proportionate technical or commercial adaptation is required, subject to the Regulation's legal/regulatory and urgent security/fraud exceptions. Where express acceptance is required, we will request it. If you do not agree with a prospective change, you may stop accepting new Transport jobs and close the account after existing jobs and amounts are resolved.

This Agreement is governed by Italian law. The courts of Modena have exclusive jurisdiction for B2B disputes, subject to mandatory jurisdiction rules.

Official notices: info@prontomigo.com, 059 3970958, prontomigo@pec.it (PEC). Trucker support: info@prontomigo.com.